Hotline to Help 關鍵熱線,即刻救援

  With lots of recent teen suicides1 in the US, it is hard not to wonder if something could have been done to prevent them. Where can a person turn for help if they have an emotionalcrisis or have reached the breaking point2? The answer lies in hotlines3. These are special phone numbers that people can call if they need emergency counseling4 immediately. Most are available 24 hours a day and have trained volunteers and professional counselors. 
  美國近來青少年的自殺案例頻傳,因此很難不去思考當時是否能有什麼方法來防止這樣的事情發生。那麼當一個人有情緒方面的危機或是瀕臨崩潰邊緣時,他們可以向誰求助呢?答案就是緊急專線。這些專線就是人們在立刻需要緊急輔導時可以撥打的特殊號碼。多數的專線一天二十四小時都可接話,而且都擁有受過訓練的志工和專業輔導人員。   
The first crisis hotlines were created to help individuals thinking about committing suicide. An English priest named Chad Varah realized the need to reach out after he attended a funeral for a 14-year-old girl. She killed herself because she feared that she had gotten a sexuallytransmitted disease when she experienced her first period5. That had changed Varah's life, and in 1953, he founded The Samaritans6 to help those that had nowhere else to turn. The servicecaught on and spread throughout the UK, into the US, and even to Australia and Tasmania.

  史上第一組緊急專線是設立來幫助有自殺念頭的人。一位名叫查德‧瓦拉的英國牧師在參加完某位十四歲少女的喪禮後,瞭解到適時伸出援手的必要性。這名少女在第一次月經來潮時,因為害怕自己得了性病而自殺。這件事改變了瓦拉的一生,於是在1953年,他創立了撒瑪利亞會以幫助那些求助無門的人們。後來這個機構的服務十分受歡迎,還進而擴展至英國、美國,甚至澳洲和澳洲的塔斯馬尼亞島。
By the mid-1970s, suicide hotlines existed in most major cities in the US. Now, many of them have expanded their services to help people with all kinds of emotional crises. There are hotlines for runaway children, victims of domestic violence, and people dealing with gender identity issues. The good thing is that these crisis hotlines have toll-free7 numbers, which means callers can get the help they need for free.

  到了1970年代中期,自殺防治專線(編按:現今亦稱生命線)在美國各大主要城市都有設立。如今,這些專線所提供的服務有許多都已經擴大到協助有各種情緒危機的人們。這些專線的服務對象包括逃家的孩童、家暴受害者,以及面臨性別認同問題的人。有一項優點是這些緊急專線都有免付費號碼,意思就是撥打者可以不花任何費用就能得到他們所需要的服務。 
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